Digital Hybrid Workplace
Engage your employees and deliver superior customer experience with a hybrid work environment.
办公室的组合, on the go and remote, 混合工作模式已成为人们首选的工作方式. Businesses that adapt their communications technologies to provide flexible and agile hybrid workplace solutions gain a competitive edge.
一个混合的数字工作场所, employees remain connected and empowered to deliver a best-in-class customer experience – essential for business sustainability and growth.
The Solution
创造一个无与伦比的混合工作场所
在阿尔卡特朗讯企业公司, we provide organisations with efficient and secure communications, collaboration, and customer services. 可在本地或云端使用, ALE solutions allow businesses to successfully implement the digital hybrid workplace of their choice.
Communications systems
Select an enterprise-grade solution that delivers the highest levels of security, resiliency, and mobility so you can communicate with your teams and customers wherever you are.
提供适合大型(OmniPCX Enterprise Purple) and small (OXO Connect) organisations, every interaction can be converted to a lasting relationship with communications support from any endpoint. That includes desk phones, wireless mobile terminals (DECT), and softphones on PCs or smartphones. And with Purple on Demand, 灵活的基于订阅的业务模式, you can accelerate getting your digital hybrid workplace project up and running.
数字时代的桌面电话和软电话
From desk phones 专为数字时代设计的 softphones enabling mobility in all situations, we provide solutions that best fit your needs. 我们提供易于使用的设备和应用程序, on-site or remotely, 具有直观和用户友好的界面.
混合云通信
Leverage your investment in an ALE communications system by adding cloud-based team collaboration services with 阿尔卡特朗讯企业版Rainbow™.
Rainbow features group chat, file exchange, audio and video calls, web conferencing and much more. And with ALE Connect CCaaS solution, your customer service can manage omnichannel interactions (email, live chat, social media, and telephone) with the quality and efficiency today’s customers expect.
Private cloud
If you are an organisation that wants to retain control over your unified communications, choose Rainbow Edge. 作为基于灵活架构的私有云解决方案, you select a local data centre or host on premises as a connected or standalone solution.
Customer Benefits
以下是客户选择ALE的原因
- Efficient, universal solutions for seamless communication, collaboration, and customer service.
- Leverage existing investments with our hybrid cloud communication strategy.
- Tailored digital-age solutions for engaged and motivated enterprise workforce.
- Proven approach delivers fast, tangible benefits, and reduced operational and financial risk.
Videos
The New Digital Workplace
Customer References
Related Products
Supporting Documents
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为什么您需要迁移到阿尔卡特朗讯OmniPCX企业版?
This document provides the key benefits of 阿尔卡特朗讯OmniPCX企业紫色 and why you need to migrate.
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Customer Service eCatalog
The Customer Service eCatalog provide the details of the applications related to customer service, 比如自动服务员, contact center, crm integration…
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数字团队协作:数字…
Discover how Rainbow by Alcatel-Lucent Enterprise can help you successfully create the best digital workplace.
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增强您的微软团队和谷歌应用程序
The flyer provides all details to integrate telephony features to Microsoft Teams and Google.
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云连接的好处和数据保护- EN合作伙伴常见问题解答
This FAQ summarizes the main questions related to Cloud connect benefits and the data protection
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数字时代通信信息图
The Digital Age, also known as the Fourth Industrial Revolution, is happening now. Digital transformation has become an imperative for businesses willing to bu…
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打造数字化工作场所的3个关键要素
With the right foundation, governments can create secure digital workplaces with improved communications and collaboration, and services delivery.
驾驭数字化工作场所:向新常态的转变
在经历了两年的全球混乱之后, it’s safe to say government organisations are successfully making their way toward the new digital workplace.
未来的政府数字化工作场所——今天
The new digital workplace offers flexibility and a higher quality of experience for both public sector employees and citizens.
新常态下的数字时代通信导航
Today the question is not ’if’ but rather ‘when and how’ digital age communications should be implemented in the global enterprise operational model.
混合型工作场所:让远程工作更有效
Companies need to have the right digital platform to enable a hybrid work environment and ensure business continuity.
不断发展的数字化工作场所的三个考虑因素
设定业务目标, 确保员工敬业, and understanding the impact on business processes are vital for a successful digital workplace.
在员工分散的情况下结束隔离
Companies can cope with arising challenges linked to employee isolation more easily thanks to collaboration tools which help teams come together.
Improving the employee experience in the digital communications era
改善员工体验需要支持远程, hybrid, 工作与生活的平衡选择, 提供数字工具来连接和支持成功.
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